employee_seat_charge_failed
The immediate pro-rated charge for the employee seat was declined: the card was refused, it needs authentication, or the payment provider was unreachable. The employee is not activated if the seat is not paid.
| Code | Type | HTTP | Category |
|---|---|---|---|
employee_seat_charge_failed | payment_required_error | 402 | Employees |
Cause
The immediate pro-rated charge for the employee seat was declined: the card was refused, it needs authentication, or the payment provider was unreachable. The employee is not activated if the seat is not paid.
What to do
Fix the payment method in the billing portal and retry; check with your bank if the card keeps being declined.
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