employee_seats_not_in_plan
The account's plan does not include time tracking (the `control_horario` module, by plan or by a manual grant), so employee seats cannot be bought. Nothing was charged and no change was written; lowering or keeping the contracted seats stays allowed.
| Code | Type | HTTP | Category |
|---|---|---|---|
employee_seats_not_in_plan | authorization_error | 403 | Employees |
Cause
The account's plan does not include time tracking (the control_horario module, by plan or by a manual grant), so employee seats cannot be bought. Nothing was charged and no change was written; lowering or keeping the contracted seats stays allowed.
What to do
Move the account to Professional or higher (or ask support for the module) and repeat the same call; this is a plan limit, not a missing payment.
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