Factuarea APIDevelopers

invoice_without_retained_presentation

An invoice of the quarter has no retained document presentation (it predates capture or was never initialized), so it cannot be included in the quarterly package. It appears as `error_code` in the `failures` of the quarterly ZIP manifest, where the invoice is left out, and as the subcode of a business rule violation in the quarterly email.

CodeTypeHTTPCategory
invoice_without_retained_presentationinvalid_request_error422Invoices

Cause

An invoice of the quarter has no retained document presentation (it predates capture or was never initialized), so it cannot be included in the quarterly package. It appears as error_code in the failures of the quarterly ZIP manifest, where the invoice is left out, and as the subcode of a business rule violation in the quarterly email.

What to do

Download the quarterly ZIP and read the failures of its manifest to see which invoices were left out; the rest of the quarter is delivered normally. Report the request_id and those invoice ids to support so their presentation can be restored, then repeat the download or the email.

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