payment_reversal_reason_invalid
The reversal reason is outside the closed catalog: only a returned SEPA direct debit, a card dispute or chargeback, a misapplied payment, a dishonoured bill and a recording error are accepted.
| Code | Type | HTTP | Category |
|---|---|---|---|
payment_reversal_reason_invalid | invalid_request_error | 422 | Payments |
Cause
The reversal reason is outside the closed catalog: only a returned SEPA direct debit, a card dispute or chargeback, a misapplied payment, a dishonoured bill and a recording error are accepted.
What to do
Send one of these values in reason: direct_debit_return, card_dispute, misapplied_payment, bounced_effect or recording_error. If what happened was a genuine refund, issue a corrective invoice instead of reverting the payment.
Related
All Payments error codes
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