shopify_store_unreachable
The shop did not answer: the request timed out, the transport failed, Shopify returned an error of its own, or the Admin API query cost budget was exhausted. What is failing sits upstream, not in the credential.
| Code | Type | HTTP | Category |
|---|---|---|---|
shopify_store_unreachable | api_error | 502 | Integration |
Cause
The shop did not answer: the request timed out, the transport failed, Shopify returned an error of its own, or the Admin API query cost budget was exhausted. What is failing sits upstream, not in the credential.
What to do
Run the connection test again in a few minutes: this is the only outcome of this surface worth retrying. If it keeps happening, check the Shopify platform status before touching anything in the app, and if the reason is the query cost budget, wait for it to refill instead of retrying in a loop.
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